Privacy Policy of Jonesroadbeauty

Last Updated: 2025.09.19

At Jonesroadbeauty, we are committed to protecting the privacy and personal information of every user who visits our website, purchases our clean beauty products, or interacts with our brand. This Privacy Policy explains how we collect, use, store, and safeguard your information, as well as your rights regarding your personal data. By accessing or using our website (www.jonesroadbeauty.com) or purchasing our products, you acknowledge that you have read, understood, and agree to the terms of this Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as non-personal information that is automatically generated when you interact with our website. The types of information we collect include:

1.1 Personal Information

  • Contact and Account Details: When you create an account, place an order, subscribe to our newsletter, or contact our customer service, we may collect your full name, email address (e.g., [email protected] for communications), phone number, shipping address, billing address, and payment method details (e.g., credit card information, which is processed securely through third-party payment providers and not stored directly by us).
  • Preference Information: Your product preferences, purchase history, beauty routine interests (e.g., preferences for “no-makeup makeup” or clean beauty products like our Uber-black mascara), and communication preferences (e.g., whether you want to receive promotional emails).

1.2 Non-Personal Information

  • Website Usage Data: When you browse our website, we automatically collect non-identifiable information such as your device type, operating system, browser name, IP address (anonymized where possible), pages visited, time spent on each page, and referral source (e.g., how you found our website).
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your website experience, remember your preferences (e.g., language or region), analyze website traffic, and personalize content and promotions. You can manage cookie settings through your browser, but disabling certain cookies may affect the functionality of our website.

2. How We Use Your Information

We use your personal and non-personal information solely for legitimate business purposes that align with your interactions with Jonesroadbeauty, including:

2.1 Fulfilling Orders and Providing Services

  • Process and ship your orders for clean beauty products (e.g., Uber-black mascara, peppermint lip gloss) and send order confirmations, shipping updates, and delivery notifications.
  • Manage your account, respond to your inquiries, and provide customer support (e.g., addressing questions about product ingredients, returns, or clean beauty standards).

2.2 Improving Our Products and Website

  • Analyze website usage data and customer feedback to enhance our product lineup (e.g., refining formulas to remain free from sulfates, parabens, and phthalates) and improve the usability, design, and functionality of our website.
  • Understand customer preferences for clean beauty to develop new products that meet your needs.

2.3 Marketing and Communication

  • Send you promotional emails, newsletters, or updates about new products, exclusive offers, or clean beauty tips—only if you have opted in to receive such communications. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us at [email protected].
  • Personalize marketing content based on your purchase history and preferences (e.g., recommending complementary clean beauty products).

2.4 Compliance and Security

  • Comply with applicable laws, regulations, and legal obligations (e.g., tax requirements, product safety standards for cosmetics).
  • Protect the security of our website, prevent fraud, unauthorized access, or misuse of personal information, and resolve disputes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only with trusted third parties who assist us in operating our business, and these parties are required to protect your data and use it only as instructed by us. Such third parties include:

  • Payment Processors: Securely process your payment information (e.g., PayPal, credit card processors) to complete your orders. These providers do not store, retain, or use your payment details beyond what is necessary to process the transaction.
  • Shipping and Fulfillment Partners: Deliver your orders (e.g., postal services, courier companies) and provide shipping updates.
  • Marketing and Analytics Providers: Assist with email marketing (e.g., sending newsletters) or website analytics (e.g., tracking user behavior to improve our site).
  • Legal and Regulatory Authorities: Disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or the safety of our users or the public.

4. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. These measures include:

  • Secure socket layer (SSL) encryption for data transmitted between your browser and our website (you can verify this by looking for the “https://” prefix and padlock icon in your browser’s address bar).
  • Restricted access to personal information—only authorized Jonesroadbeauty employees, contractors, or third-party partners who need the information to perform their duties have access.
  • Regular security audits and updates to our website and data storage systems to address potential vulnerabilities.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will take all reasonable steps to minimize risks.

5. Your Rights Regarding Your Information

You have certain rights regarding your personal information under applicable data protection laws (e.g., the General Data Protection Regulation (GDPR) for users in the European Union, or the California Consumer Privacy Act (CCPA) for users in California). These rights include:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request to update or correct any inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal information (subject to legal obligations that may require us to retain certain data).
  • Opt-Out: Opt out of receiving marketing communications at any time.
  • Data Portability: Request a copy of your personal information in a structured, machine-readable format (where applicable).

To exercise any of these rights, please contact us at [email protected] with your name, email address, and a clear description of your request. We will respond to your request within a reasonable timeframe, as required by law.

6. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological advancements. When we make changes, we will revise the “Last Updated” date at the top of this Policy and post the updated version on our website. We encourage you to review this Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Jonesroadbeauty

Email: [email protected]

We will respond to your inquiry as soon as possible and work to resolve any issues to your satisfaction.